Who we are
Sultanluxe operates Sultanluxe at sultanluxe.com, a platform for digital QR menus and a local business directory. This policy applies to visitors of the site and to registered business owners, including visitors of the Qatar pages.
Data we collect
- Account data: name, email address and phone number when you register or sign in.
- Business data: name, address, category, opening hours, photos, items and prices.
- Messages: what you send through the contact form or by email.
- Usage data: pages you visit, browser and device type and IP address, logged technically for security and performance.
- Google sign-in data: name and email address only, when you choose that method.
How we use data
- To provide and run the digital menu service and the directory.
- To manage accounts and support.
- To protect the site from abuse and fraud.
- To improve performance and understand how the site is used.
- To answer your messages and requests.
Google sign-in
When you choose to continue with Google we receive only your name and email address to create your account and sign you in. We do not access your mail or contacts. How Google handles your data is covered by Google's own privacy policy.
Cookies
We use cookies that are necessary for the session and security (such as form protection) and preference cookies that remember your language. We may also use measurement tools to understand site performance. You can delete or block cookies in your browser settings, but some features may not work properly afterwards.
Advertising and advertising cookies
We show ads from Google AdSense to keep the service free. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or other websites.
Google's use of advertising cookies enables it and its partners to serve ads to you based on your visits to this site and/or other sites on the Internet. You can opt out of personalised advertising in Google Ads Settings at adssettings.google.com, or opt out of third-party vendors' cookies at www.aboutads.info.
To learn how Google uses data when you use its partners' sites, see policies.google.com/technologies/partner-sites. Visitors from the European Economic Area, the United Kingdom and Switzerland are asked for consent before advertising cookies are used, and can change their choice at any time under "Cookie settings" at the bottom of the page.
Sharing data
We do not sell your personal data. We may share it with service providers who help us run the site (such as hosting and email) only as far as needed, or where there is a legal obligation or a request from a competent authority.
Business details shown in the directory (name, address, opening hours and so on) are public by nature.
Retention
We keep your data for as long as your account is active or as needed to provide the service and meet our legal obligations, then delete or anonymise it. You can ask for your account to be deleted at any time.
Security
We use encrypted connections (HTTPS), access restrictions and appropriate safeguards. However, no transmission over the internet can be guaranteed to be completely secure.
Your rights
Depending on the laws of the country in which you use the service, you may have the right to access, correct and delete your data and to object to its processing. To exercise these rights write to us at info@sultanluxe.com.
Children
Our services are not directed at children and we do not knowingly collect personal data from them.
Changes to this policy
We may update this policy from time to time and will show the date of the latest update at the bottom of the page. Continuing to use the site means you accept the updated version.
Contact
For any privacy question write to us at info@sultanluxe.com or use the contact page.
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